Refund and Returns Policy
At RFS Stores, we aim to ensure your satisfaction with every purchase. However, due to the nature of our products, our refund policy is outlined below:

1. Eligibility for Refunds
• Refunds are applicable only for items that are:
o Defective or damaged upon delivery.
o Incorrect or not as described in your order.

2. Non-Refundable Items
• Perishable Goods: Items such as bread, fresh vegetables, fruits, shawarma, and burgers are non-refundable for health and safety reasons.
• Change of Mind: Refunds will not be issued for purchases made in error or if you simply change your mind.

3. Requesting a Refund
• All refund requests must be made within 1 days of receiving the product.
• To initiate a refund, contact our customer service team with the following:
o Proof of purchase (receipt or order confirmation).
o Evidence of the issue (e.g., photos of damaged or defective items).

4. Refund Process
• Once your claim is reviewed and approved, refunds will be processed using the original payment method.
• Refunds may take 5-10 business days to reflect, depending on your bank or payment provider.

5. Our Commitment
We are committed to addressing refund requests fairly and efficiently while maintaining the quality standards of our products and services.

For any further assistance, please contact us at:
Email: info@rfsstores.com
Phone: 08032018201